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Just a note to tell you that Terry Rose is a good employee. I've had a roof leak just inside my front door. He has been diligent in trying to stop it. I realize they are hard to find. Today he found the problem hopefully and even hosed down the problem area for 10 or more minutes to make sure the problem was solved. Hats off to his persistence and hard work.
In June of this year, we noticed a brown spot on our kitchen ceiling. We had been noticing how bad our roof was looking for quite some time. My husband had made the statement that seeing the roofs Midian had put on around our county, he wanted to get a price from them. We also received a price from another roofer. We chose Midian to do our new roof, and we have been very pleased, even though they were somewhat more expensive. You do get what you pay for. Our architectural shingles are beautiful, and I am very pleased with the color we chose. Midian was very thorough with the installation and the inspections. They worked very hard to make sure we were pleased and everything was correct. Before you choose your next roofing company, get a quality company that will stand behind their product and work to please the customers. We give Midian 100 stars for a very beautiful job!
I knew I was in good hands the minute the gentleman helped me get in the door and I saw the beautiful smile on the office manager’s face!! That was truly a warm and compassionate welcome. There is no way I have, in my limited vocabulary, words to adequately express my profound appreciation to all of you for the service I received. Each one has been so professional and kind to me. Your response was so prompt and efficient.
My sincere heart-felt thanks to you for taking such good care of me.
Prompt. Honest (did not try to upsell or sell me anything that I didn't need. Saw the problem, explained why it happened, and fixed it. All within 24 hours of my calling. The phone contact (Keli) was very pleasant. The service technician (Chris) called me back very promptly.
Quick response. Don't perform added services and charge without prior consent.
Thoroughness, attention to detail and follow up inspection by company representative. Midian is very professional.
The customer service was exceptional. The employees were extremely friendly.
Crew was professional, productive and careful with my property.
Guys were very friendly and good in their work ethic. Easy to work with, detailed information. "Provide expected date when beginning and ending.I have already recommended you to one friend and you have been to her home."
People stayed in touch and let us know status. Work finished in one day. Cleaned up after done.